Privacy Policy

Last Updated: May 13, 2026

At StreamCare Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

1. Personal Information

Name, email address, and phone number (when you contact us or book support)
Device model and problem description you share with us
Payment information (processed securely by third-party payment gateways)

2. Automatically Collected Information

IP address and browser type
Pages visited and time spent on our website
Cookies and similar tracking technologies

3. Support Session Information

Notes about your technical issue (device type, error messages, etc.)
Communication records (calls, chats, WhatsApp messages)

How We Use Your Information

We use the collected information to:

Provide the requested tutorials and technical support
Respond to your inquiries and customer service requests
Process payments for paid support sessions
Improve our website content and services
Send important updates related to your support requests (if needed)
Prevent fraud and ensure website security

How We Share Your Information

We do not sell your personal information to third parties.

We may share your information only in the following cases:

With payment processors (UPI, Razorpay, PayPal, etc.) to complete transactions
With trusted service providers who help us operate our website and support services (under strict confidentiality agreements)
When required by law or to protect our legal rights

Cookies and Tracking

We use essential cookies to:

Remember your preferences
Analyze website traffic and improve user experience
Ensure basic functionality of the website

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect website functionality.

Data Security

We take reasonable security measures to protect your personal information, including:

Secure encryption for data transmission
Limited access to personal data
Regular security reviews

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Opt-out of non-essential communications

To exercise these rights, please contact us using the details below.

Data Retention

We keep your personal information only as long as necessary to provide our services or as required by law.

Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last Updated” 13-May-2026.

Contact Us Regarding Privacy

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: support@Streamcaresolutions.online
Phone : +1 844-451-2269

Business Address:

Smrity Taparia
138 Downes St Toronto Ontario M5E 0E4 Canada

By using our website and services, you consent to the practices described in this Privacy Policy.